“Utjecaj Dobrog Upravljanja Na povećanje Zadovoljstva građana Uslugama Javnog Sektora Good Governance Impact on Increasement of Citizen Satisfaction With Public Sector Services”. Pregled: časopis za društvena pitanja / Periodical for social issues 62, no. 1 (July 6, 2021): 41–57. Accessed September 1, 2026. https://www.pregled.unsa.ba/index.php/pregled/article/view/904.